Customer Service is Dead

I think customer service is dead.

Not dying but full out dead. People used to be so friendly, courteous, helpful. Not so much now.

Yesterday, the kid and I went out to lunch. The kid ordered a cinnamon roll (being 18 you are allowed to do that) I ordered a half of a sandwich with no mayo and a water (being 45 I was barely allowed to do that). Waited for my food. The kid received his cinnamon roll and I could see my sandwich waiting on the counter. And waiting. And waiting. Finally, I went up to inquire about the wait time.

The lovely sandwich boy, all of 15-1/2, explained that I was cutting in line. As if he hadn't been the exact same sandwich boy that had just waited on me 3 MINUTES BEFORE. I pointed to my sandwich and asked if I might have it. Lovely sandwich boy picked it up and as I went to take it, moved it out of my reach. "Where is the beeper we hand out?" he explains to me. "I didn't get a beeper." I answer. "We always hand out beepers." sandwich boy states, holding my sandwich hostage and high in the air, as if that will stop me. "I have NO beeper and if you look at the receipt, you will see my name." Slightly snotty me, snaps. So he looks at the receipt and back up at me and then asks "You're named colon?" All I can do is stand and stare in almost total fury. "Seriously? Do you think someone in the entire world would name their kid after a bodily organ? Give me my sandwich right now!" I think at this point I have frightened sandwich boy and he promptly hands it over. I march back to my table and eat the little half of sandwich, glowering at said sandwich boy whenever he moves into my vision. The kid of mine laughs.

At the grocery store, I got to bag my own groceries. Always a fun experience. Plus points though the cleaning supplies did NOT ride home nestled on top of the deli meat.

At the coffee store, they added vanilla to my latte and then wanted to know "If I was sure I didn't want a vanilla latte, since it was you know, ALREADY MADE." I was sure as it turns out.

The bookstore did indeed carry the magazine I was searching for IN THE BACK ROOM, BEHIND SOLID WALLS. And since my x-ray vision was on the fritz I had no way of knowing this and proceeded to search the entire magazine section. Including the lower shelves, which involved me on my hands and knees. Never a pretty sight.

Dead, I tell ya! And I want it revived. Please!